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Privacy Policy

  • ProCasino strives to ensure utmost customer satisfaction. We acknowledge that there may be instances where a customer's expectations aren't fully met. Therefore, we provide a comprehensive 30-day return policy. If, for any reason, you are dissatisfied with your purchase, you have the option to return it within 30 days of receipt for a full refund or exchange.
  • For a return to be processed, the product must remain in its original condition and packaging, including all attached tags and labels. It is essential that the product is in a resalable state. Should the item be returned damaged or used, ProCasino reserves the right to decline the return or deduct costs for necessary repairs or cleaning from the refund amount.
  • To initiate a return, please contact us at [email protected] to obtain a return authorization number. Once you have received the authorization number, please ship the product to us at the address provided, along with a copy of the original receipt or invoice. We recommend using a trackable shipping method to ensure that the product is not lost or damaged in transit.
    1. Upon receipt of the returned product, ProCasino will conduct a thorough inspection to ensure it meets the aforementioned conditions. Assuming the product is in a resalable state, we will promptly proceed with the requested refund or exchange. Refunds will be processed back to the original method of payment used during purchase. Kindly allow up to 10 business days for the refund transaction to be completed.
    2. At ProCasino, safeguarding our customers' privacy is paramount. We are steadfast in our commitment to never sell, trade, or rent your personal information to third parties without your explicit consent. Any personal data you share with us is strictly utilized for processing your orders and enhancing our service offerings.
    3. When you place an order or create an account on our website, we may collect essential personal details such as your name, email address, mailing address, and phone number. Additionally, we may gather information regarding your browsing and purchasing behavior on our platform to improve our services and deliver a more tailored experience.
    4. We implement industry-standard security protocols to protect your personal information against unauthorized access, disclosure, or misuse. However, it's important to note that while these measures are robust, no security system can guarantee absolute protection.
  • ProCasino maintains the right to decline service to any individual for any reason deemed appropriate. Additionally, we retain the right to cancel any orders that we suspect may be fraudulent or violate our terms and conditions.
  • By utilizing our website, you agree to indemnify and release ProCasino, along with its officers, directors, employees, and agents, from any and all claims, damages, or liabilities arising from or connected with your use of our products or website.
  • For a return to qualify, the product must remain in its original condition and packaging, with all tags and labels intact. It must also be in a condition suitable for resale. In the event that the product is returned damaged or used, we reserve the prerogative to refuse the return or deduct expenses for any essential repairs or cleaning from the refund.
  • Upon receiving the returned item, ProCasino will conduct an inspection to verify adherence to the aforementioned conditions. If the product meets the criteria for resale, we will proceed with the requested refund or exchange. Refunds will be issued to the original payment method utilized for the purchase. Please allow up to 10 business days for the refund transaction to be processed.
  • At ProCasino, safeguarding our customers' privacy is of utmost importance. We pledge not to sell, trade, or lease your personal information to third parties without your explicit consent. Any personal data you furnish to us will be strictly utilized for order processing purposes and enhancing our service quality.
  • If you have any questions or concerns regarding this disclaimer, please contact us at [email protected]. We will be happy to assist you.